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Shipping & Returns

 

Returns Policy

We hope that you are satisfied with each item you purchase from Two Dove Outdoors. In the rare instance that you aren't 100% satisfied with your products simply email us at twodove@outlook.com. Items may be returned for store credit or exchange only, and can be rejected by Two Dove Outdoors at any point. Items are eligible for return ONLY if all of the following criteria are met: 

•  Items for return must be postmarked within 14 days of the original purchase date in order to be returned.
•  Item must not be worn, washed, tags removed, or damaged. 
•  Original invoice must be included with the returned item.

Return items to:

Two Dove Supply Co. 
222 E Kleberg Ave. 
Kingsville, TX 78363

 

An email must be sent to twodove@outlook.com with the following information notifying us of the return you would like to make:
 
•  Reason for return:
•  Return for exchange or store credit:  If for exchange what would you like to exchange it for?
•  Item being returned:
•  Contact information (email or phone):

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

We currently ship to physical address in the United States via USPS. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. For questions about International or RUSH Shipping, please contact us at twodove@outlook.com

Please note that the shipping rates for the items that you purchase are based on your order total. Please allow extra shipping time when placing an order during the busy Holiday season.

Privacy Policy 

Two Dove Outdoors values our customers and respects your privacy at all times. We collect personally identifiable information about you during your check out process through our online shopping cart and payment gateway. We may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. In an effort to improve your shopping experience and to communicate with you about our products, services, and promotions, we may use some information, such as your email address to contact you at a later date. We do not share your personal or financial information with 3rd party companies. You may request deletion of your email address from our files by contacting us at twodove@outlook.com.